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October 21, 2008

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Training Management Systems

I believe that most companies have a hard time seeing the benefits of customer service. It is truly a question of long-term versus short term. The companies are satisfied with the status-quo, not aware of the possibility of a win-win. It's our job to make them understand.

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Nobody can go back and start a new beginning, but anyone can start today and make a new ending!

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A home without books is like a house without windows; no man has the right to bring up children without books to surround them.

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